Notice of Discrimination
Mayo Clinic complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, creed, religion, gender, marital status, sex stereotypes, sex characteristics, sexual orientation, gender identity or expression, veteran status, status with regard to public assistance, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities.
Mayo Clinic Provides
Free aids and services to people with disabilities to communicate effectively, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, and other formats)
Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact the Office of Patient Experience or visit MayoClinic.org.
Filing a Grievance
If you believe that Mayo Clinic has failed to provide these services or discriminated in another way on the basis of race, color, creed, religion, gender, marital status, sex stereotypes, sex characteristics, sexual orientation, gender identity or expression, veteran status, status with regard to public assistance, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, you can file a grievance with:
1557 CoordinatorOffice of Patient Experience
200 First Street SW
Rochester, Minnesota 55905
Phone: 1-844-544-0036
You can file a grievance in person or by mail. If you need help filing a grievance, the Mayo Clinic Office of Patient Experience is available to help you.
Filing a Civil Rights Complaint
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Electronically:
File through the Complaint Portal
By mail:
U.S. Department of Health and Human Services200 Independence Ave SW, Room 509F, HHH Building
Washington, DC 20201
By phone:
1-800-368-1019
Complaint filing information is available here.