Notice of Discrimination

Mayo Clinic complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, creed, religion, gender, marital status, sex stereotypes, sex characteristics, sexual orientation, gender identity or expression, veteran status, status with regard to public assistance, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities.

Mayo Clinic Provides

Free aids and services to people with disabilities to communicate effectively, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, and other formats)

Free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, please contact the Office of Patient Experience or visit MayoClinic.org.

Filing a Grievance

If you believe that Mayo Clinic has failed to provide these services or discriminated in another way on the basis of race, color, creed, religion, gender, marital status, sex stereotypes, sex characteristics, sexual orientation, gender identity or expression, veteran status, status with regard to public assistance, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, you can file a grievance with:

1557 Coordinator
Office of Patient Experience
200 First Street SW
Rochester, Minnesota 55905
Phone: 1-844-544-0036

You can file a grievance in person or by mail. If you need help filing a grievance, the Mayo Clinic Office of Patient Experience is available to help you.

Filing a Civil Rights Complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Electronically:

File through the Complaint Portal

By mail:

U.S. Department of Health and Human Services
200 Independence Ave SW, Room 509F, HHH Building
Washington, DC 20201

By phone:

1-800-368-1019

Complaint filing information is available here.

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