UT Health Tyler
1000 South Beckham StreetTyler, TX 75701-1908(903) 597-0351
Overall Hospital Score
A hospital’s score when compared to all hospitals.
Better than
13%Experience
15
Quality
4
Safety
45
=
Hospital average score
21
The hospital average score is based on the scores for patient experience, quality outcomes, and patient safety.
Patient Experience
Based on patient feedback about things like communication, comfort and teamwork.
Better than
15%Source: Patient experience scores are based on 8 areas from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.
1
Communication with nurses
This hospital
2National Avg
3.45Reflects patients who reported that their nurses always communicated well.
2
Communication with doctors
This hospital
3National Avg
3.28Reflects patients who reported that their doctors always communicated well.
3
Responsiveness of hospital staff
This hospital
2National Avg
3.02Reflects patients who reported that they always received help as soon as they wanted.
4
Communication about medicines
This hospital
2National Avg
3.03Reflects patients who reported that staff always explained medications before giving them.
5
Discharge information
This hospital
3National Avg
3.43Reflects patients who reported that they were given instructions for their recovery at home.
6
Care transition
This hospital
2National Avg
3.2Reflects patients who strongly agreed that they understood their care when they left the hospital.
7
Cleanliness and quietness of hospital environment
This hospital
2.5National Avg
3.04Reflects patients who reported that their room and bathroom were always clean and the area around their room was always quiet at night.
8
Hospital rating and recommendation
This hospital
2.5National Avg
3.35Reflects patients who gave their hospital a rating from 0 (lowest) to 10 (highest), and reported that they would definitely recommend it.
Quality Outcomes
Measures hospital success at keeping patients healthy, ensuring survival, and avoiding readmission.
Better than
4%Source: Quality outcomes scores are based on 5 areas used in the Centers for Medicare & Medicaid Services (CMS) Overall Hospital Star Rating.
1
Mortality
Very Poor
National Avg
Excellent
Score combines 7 measures that reveal how often patients die within 30 days after being treated for certain serious health problems.
2
Safety of care
Very Poor
National Avg
Excellent
Score combines 8 measures that track how often patients experience safety problems while receiving care in the hospital. Problems can include infections, complications after surgery, and other avoidable harm.
3
Readmission
Very Poor
National Avg
Excellent
Score combines 11 measures for certain conditions and surgeries that indicate the frequency of patients returning to the hospital shortly after discharge (known as readmissions). Readmissions can be a sign that patients didn’t fully recover, had complications, or didn’t get the help they needed after going home.
4
Patient experience
Very Poor
National Avg
Excellent
Score combines 8 measures from surveys that assess how patients felt about the care they received during their hospital stay.
5
Timely & effective care
Very Poor
National Avg
Excellent
Score combines 12 measures that show how well and how quickly hospitals provide suggested care for patients with specific needs. It reveals whether hospitals follow best practices and provide the right care at the right time.
Patient Safety
Tells us how well hospitals avoid preventable errors and complications such as infections and bedsores.
Better than
45%Source: Patient safety scores are based on 6 specific areas for hospital patient safety and associated infections selected by HealthLocator data scientists for their relevance.
1
Central line-associated bloodstream infections (CLABSI)
Very Poor
National Avg
Excellent
A central line-associated bloodstream infection happens when germs enter the bloodstream through a central line (a tube placed in a large vein to give medications, fluids, nutrition, or to collect blood). These infections usually happen in hospitals and can be dangerous, so hospitals take steps to keep central lines clean and prevent infection.
2
Catheter-associated urinary tract infections (CAUTI)
Very Poor
National Avg
Excellent
A catheter-associated urinary tract infection is a bladder infection that happens when germs enter the body through a urinary catheter (a tube placed in the bladder to drain urine). These infections usually occur in hospitals or care facilities and can be serious.
3
C. diff intestinal infections
Very Poor
National Avg
Excellent
A C. diff infection is a bacterial infection in the intestines that can cause diarrhea and stomach pain. It often happens after taking antibiotics or during a hospital stay, when the normal balance of bacteria in the gut is disturbed.
4
Patient safety and adverse events
Very Poor
National Avg
Excellent
Score is based on 10 individual patient safety indicators used by Medicare to monitor how often patients experience safety problems or complications during hospital stays. These issues can include infections, accidental injuries, or other preventable harmful events.
5
Pressure ulcer rate
Very Poor
National Avg
Excellent
This measures how often patients develop pressure ulcers (also called bedsores) while in the hospital. Pressure ulcers are injuries to the skin and underlying tissue caused by staying in one position for too long.
6
In-hospital fall-associated fracture rate
Very Poor
National Avg
Excellent
This measures how often patients break bones due to falls that occur in the hospital.
Total Hospital Beds
The number of beds per hospital is a measure of a hospital's size and capacity to treat patients.
U.S. hospitals by bed size range
25 or less beds
26%
26 to 100 beds
28%
101 to 250 beds
26%
251 or more beds
21%